Most problems in learning chats aren’t “Telegram issues” — they’re role issues. When nobody owns hygiene, knowledge, and support, everything collapses into heroics by 1–2 people.
A minimal role model
Admin (operations)
Owns:
- schedule, links, permissions
- logistics communication (what/where/when)
- escalation paths
Moderator (hygiene)
Owns:
- question format and threads
- spam/off-topic control
- rule reminders
Mentor/expert (quality)
Owns:
- complex questions and key explanations
- review of outcomes
- improving best practices
Knowledge curator
Owns:
- FAQ, digests, “best answers”
- keeping the knowledge base healthy
- newcomer navigation
Rituals that keep the system alive
- weekly digest (10 minutes)
- FAQ updates (15 minutes)
- review “repeats of the week” (what people can’t find)
How AskMore helps roles work together
AskMore reduces manual load:
- semantic search in history (fewer repeats)
- quotes + source links (less arguing)
- discussion summaries (faster outcomes)
Try it: https://t.me/AskMoreBot